At NeoHeat Pumps, we are committed to building strong, mutually beneficial partnerships with our dealers and distributors. This policy outlines the terms, conditions, and benefits of collaborating with us as a trusted dealer or distributor of our innovative heat pump and HVAC solutions.

By partnering with NeoHeat Pumps, you gain access to cutting-edge products, marketing support, and an extensive network of satisfied customers.

1. Eligibility Criteria

To become a dealer or distributor with NeoHeat Pumps, applicants must meet the following criteria:

• Business Registration: You must have a legally registered business entity with a valid GST number and other applicable licenses.
• Experience: Prior experience in the HVAC or renewable energy industry is preferred but not mandatory.
• Infrastructure: You should have adequate facilities to store and display products, as well as a competent sales and service team.
• Financial Stability: Applicants must demonstrate financial capability to meet the purchase commitments and operate effectively in their designated territory.

2. Application Process

1. Submit an Application: Fill out the Dealer/Distributor Application Form available on our website or contact our sales team at info@neoheatpumps.com.
2. Verification: Our team will review your application and verify the details provided.
3. Approval: Upon approval, we will sign a Dealer/Distributor Agreement outlining roles, responsibilities, and terms of engagement.
4. Onboarding: You will receive product training, marketing materials, and support to kickstart your journey with NeoHeat Pumps.

3. Roles and Responsibilities

As a dealer or distributor, you are expected to:

• Sales and Promotion: Actively promote NeoHeat Pumps’ products in your assigned territory.
• Customer Support: Provide exceptional pre-sales and post-sales support to customers, ensuring a seamless experience.
• Inventory Management: Maintain an adequate inventory of our products to meet customer demand.
• Compliance: Adhere to all applicable laws, regulations, and the terms outlined in the Dealer/Distributor Agreement.
• Feedback: Share customer insights and market feedback to help us improve our products and services.

In return, NeoHeat Pumps will provide:

• Competitive pricing and exclusive offers.
• Marketing and promotional support, including digital and offline campaigns.
• Comprehensive product training and technical support.

4. Pricing and Payments

• Pricing: Dealers and distributors will receive products at discounted rates based on agreed terms. Any changes to pricing will be communicated in advance.
• Payment Terms: Payments must be made in accordance with the terms specified in the Dealer/Distributor Agreement. Late payments may incur penalties or affect your status as a dealer or distributor.
• Incentives: Attractive incentives, volume-based discounts, and rewards will be provided to high-performing partners.

5. Marketing and Branding Support

NeoHeat Pumps is committed to supporting its dealers and distributors with:

• Co-Branded Marketing Materials: Brochures, banners, and digital assets to enhance your promotional efforts.
• Online Presence: Inclusion in our “Authorized Dealers” section on our website, boosting your visibility.
• Promotional Campaigns: Assistance in running local marketing campaigns to generate leads and sales.

6. Territory Allocation

To ensure fair competition, NeoHeat Pumps will assign exclusive territories to distributors. Dealers will be given clear guidelines on their operational zones. Operating outside your designated territory without prior approval may result in penalties or termination of the agreement.

7. Performance Evaluation

NeoHeat Pumps will periodically review the performance of its dealers and distributors. Key metrics include:

• Sales volume and growth.
• Customer satisfaction ratings.
• Adherence to company policies and terms.

Consistently underperforming partners may face corrective actions, including termination of the agreement.

8. Termination Policy

Either party may terminate the Dealer/Distributor Agreement with prior written notice of 30 days. Grounds for immediate termination include:

• Breach of contract.
• Non-compliance with laws or regulations.
• Misrepresentation of NeoHeat Pumps’ brand or products.

Upon termination, all pending payments must be cleared, and unsold inventory may be returned based on mutually agreed terms.

9. Benefits of Partnering with NeoHeat Pumps

• Access to high-quality, energy-efficient heat pump solutions.
• Comprehensive training and ongoing support.
• Competitive pricing and volume-based discounts.
• Opportunity to grow with a leading brand in the renewable energy sector.

10. Contact Us

For inquiries or to apply as a dealer or distributor, please contact us:

NeoHeat Pumps
Email: info@neoheatpumps.com
Phone: 08048963832
Address: No.2, Innovative Layout, Tumkur Road, Kuduregere Main Road, Madanayakanahalli, Bengaluru – 562123, Karnataka, India